Refund policy

Last updated: August 6, 2026

We want you to be completely satisfied with your purchase. This policy explains how returns and refunds work.

Return Window

You have 30 days after receiving your item to request a return.

For orders shipped to the European Union, you have the legal right to cancel or return your order within 14 days of receipt for any reason (cooling-off period), in addition to our standard 30-day policy.

Eligibility

To be eligible for a return, your item must be:

  • In the same condition you received it
  • Unworn / unused
  • With original tags attached
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

How to Start a Return

  1. Contact us at orders@fovotnt.com
  2. Include your order number and the reason for the return.
  3. If your return is approved, we will email you a return shipping label (when applicable) and clear instructions.

Important: Items sent back without first requesting a return will not be accepted.

Return Address 4350 W Camelback Rd Glendale, AZ 85301 United States

Return Shipping

  • Defective, damaged, or incorrect items: We provide a prepaid return shipping label at no cost to you.
  • Change-of-mind / other returns: The customer is responsible for return shipping costs unless otherwise stated.

Damages & Issues

Please inspect your order upon receipt. If the item is defective, damaged, or you received the wrong item, contact us immediately at orders@fovotnt.com .

Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (food, flowers, plants, etc.)
  • Custom / personalized / special-order products
  • Personal care / beauty products
  • Hazardous materials, flammable liquids, or gases
  • Sale / clearance items
  • Gift cards

Exchanges

The fastest way to get the item you want is to return the original item. Once the return is accepted and processed, you can place a new order for the desired item.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved, your refund will be issued to the original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your refund and you have not received it, contact us at orders@fovotnt.com.

Questions?

Email: orders@fovotnt.com 

This policy is designed to meet Google Merchant Center requirements (clear return window, conditions, process, costs, refund timeline, contact details, and physical return address). Make sure this exact text (or a page containing it) is publicly accessible on your website without login, linked in the footer, and matches the return policy settings you configure inside Google Merchant Center.